Albert A. Angehrn
Professor Albert A. Angehrn

Professor of Information Technology at INSEAD

 

Download INSEAD Knowledge video interview of Professor Angehrn, speaking on the LingHe Simulation;  and the CNN.International.com article featuring the now-very-popular EagleRacing simulation, developed by the professor at INSEAD.

 

INSEAD Contact Information

Bio (pdf) and Bio (web format)

Curriculum Vitae (pdf, with hyperlinks to papers) - soon to be posted

Lecture and Workshop Topics

Research Categories

Languages

List of Publications, Interviews, Press Articles and Conference Papers (per year, 1989-2009)

 
Bio

Albert Angehrn is Swiss, grew up in Italy, and spends most of his time in France. He holds a doctoral degree in mathematics and is currently Professor of Information Technology at INSEAD where he has been on the faculty since 1989.

One of his passions is the design of games and simulations, as he strongly believes in Learning-by-Doing. His current focus is on games that provide rich learning experiences by allowing users to interact with realistically-behaving virtual characters, operating within realistic contexts and situations — typically in an organization, but also in other specific environments, such as social or multi-cultural contexts (as described in the brief article: "Learning-by-Playing:  Bridging the Knowing-Doing Gap in Urban Communities."

His recent focus has been on modeling collaboration dynamics and designing new simulations (codename: L2C – Learning to Collaborate) that show how difficult it is to help people engage in productive collaborations, particularly if they are in highly diverse, geographically distributed groups, and also engaged in complex processes as innovation.

His other interests range from the organizational dynamics of change and innovation — a domain in which he has developed simulations, namely the EIS simulation which is used today in top business schools around the world — to the design and study of virtual environments for knowledge exchange, learning networks dynamics, and intelligent agents operating on the web (see for instance InnoTube). His research has been published in several international academic publications and his projects have been awarded large research funds from the European Community, bringing him regularly in touch with interesting organizations such as IKEA and Ferrari, a number of banks and car manufacturers, and several innovative start-ups.

 
Effecting change management: a reality with the LingHe Simulation?

"With China's business environment undergoing fast and significant change - partially driven by the introduction of information and communication technologies into business relationships - managers now need to be more effective than ever in implementing change within their organizations."

-- INSEAD Knowledge, December 2008       

INSEAD Knowledge interview - December 2008

Link to INSEAD Knowledge article in English and in Chinese

Tackling business problems with online games

"The old adage says experience is the best teacher and simulations are increasingly being used both at business schools and by companies wanting employees to hone their business acumen."

The EagleRacing Simulation

"Eagle Racing"

is a video-based simulation designed to teach business skills

 CNN.International.com article

 

Lecture and Workshop Topics
  • Competing in the Information Age
  • Leadership in the Knowledge Economy
  • Organization Competing
  • Internet Strategies
  • Leading in Change
  • Challenge
  • Innovation
  • Change Management
 
Research Categories
  • Innovation
  • Leadership
  • Management Learning and Decision Making
  • Virtual Communities
  • Advanced Simulations
  • Intelligent Agents
  • Internet Strategies
  • Collaboration Dynamics
  • Cross-cultural Issues
  • Media and Journalism
 
Languages
  • German
  • English
  • French
  • Italian
 
List of Publications, Interviews and Conference Papers (per year, with links to papers:  1989-2009)
 
2009
  • Journal articles / books & book chapters :
"InnoTube: a video-based connection tool supporting collaborative innovation" (with Angelo Marco Luccini and Katrina Maxwell), Interactive Learning Environments, Volume 17, Issue 3, September 2009, pages 205-220.
"EagleRacing: Addressing Corporate Collaboration Challenges Through an Online Simulation Game" (with Katrina Maxwell), published online in: Innovate, Journal of Online Education, vol. 5, Issue 6, Aug/Sept 2009 .
Coopetition” (wih Claudia Loebbecke), in Encyclopedia of Knowledge Management, 2nd edition (forthcoming 2009), Information Science Reference.
"Game Hostile Environments," Proceedings of the "Serious Games on the Move 08" conference, (Eds. Otto Petrovic and Anthony Brand), ISBN: 978-3-211-09417-4, forthcoming in January 2009.
  • Interviews:
"Tackling business problems with online games" web article featuring the EagleRacing simulation as published online by CNN(International).com, Executive Education.
"Inner circle" series of Economist Intelligence Unit articles published by the Economist.com in 2009 (pdf);  (initial interview done by Clint Witchalls on June 20, 2007, for the Economist Intelligence Unit).
"Effecting change management: a reality with LingHe Simulation?" (INSEAD Knowledge interview by Karen Cho, reproduced in The Edge Singapore, executiveeducation, January 26, 2009.
  • Conference presentations / working papers / reports:
"CALT report 2009"
 
2008
  • Journal articles / books & book chapters :

"Coopetition" (with Claudia Loebbecke), chapter 3.1 2, vol. 3, in Knowledge Management: Concepts, Methodologies, Tools and Applications (6-volume set) (Premier Reference) (Hardcover), by Murray E. Jennex (Author, Editor), Information Science Reference.

Understanding the Organizational Dynamics of Change in China, A Multimedia Simulation Approach,” (with Shuming Zhao, Huifang Yang, Philippe Leliaert, and Leo Van Geffen), The Chinese Economy, vol. 41, no.3, May-June 2008, pp. 68-89, (pdf, via INSEAD library).

Designing Collaborative Learning and Innovation Systems for Education Professionals," (with Angelo Marco Luccini, Katrina Maxwell, and Federico Rajola), Emerging Technologies and Information Systems for the Knowledge Society, Lecture Notes in Computer Science, vol. 5288/2008, pp. 167-176 , Springer Link, September 2008, (pdf, via INSEAD library).
TENTube: A Video-based Connection Tool Supporting Competence Development,” (with Katrina Maxwell), International Journal of Emerging Technologies in Learning (iJET), vol. 3, (2008), (pdf, via INSEAD library).
Enhancing Social Interaction in Competence Development Networks: A Conceptual Framework,” (with Katrina Maxwell and Bernard Sereno), International Journal of Learning Technology (IJLT), vol. 3, N°4, pp 424-442, June 2008, (pdf, via INSEAD library).
  • Interviews:
"Effecting change management:  a reality with the LingHe simulation?" INSEAD Knowledge, interview by Karen Cho, December 2008;  Chinese version of INSEAD Knowledge article.
"Teaching Experience," ICT Results interview, September 2008 (interview by European Commission journalist on the recently completed INSEAD/CALT/EC project entitled: ChangeMasters).
"Serious Games," Bilan, (interview by Cyril Jost, Bilan No.250, 21.05.08, in French).
  • Conference presentations / working papers / reports:
"Design Science in Information Systems:  Hegemony, Bandwagon, or New Wave?" (with Frank Land, Claudia Loebbecke, Eric K. Clemons, Alan R. Hevner and Guenter Mueller), ICIS 2008 Proceedings.
"Learning Networks" (with Michael Gibbert), Encyclopedia of Multimedia Technology and Working, ed. Margherita Pagani, Idea Group Inc., 2008.
Increasing Change Readiness in Higher Educational Institutions Through a Simulation-based Change Management Experience” (with Katrina Maxwell), INSEAD working paper N° 2008/26/OB/TOM/CALT.
"Comment conduire le changement dans les rédactions?" keynote presentation (in French), Club SPMI (Syndicat de la Presse, Magazine et d'Information), Friday, November 14, 2008, Salons Hoche, Paris.  (Round-table debate led by Christophe Barbier, Editorial Director of the magazine, l'Express).
ChangeMasters Middle East - 5th Congress of Scientific Research Outlook in the Arab World Conference - Fez, Morocco, October 26-30, 2008.
Dynamics of Change and Innovation,” Swedish Business Awards, June 11, 2008, Vilnius, Lithuania), organized by: Embassy of Sweden (Vlnius, Lithuania), Swedish Trade Council, Hansabankas Swedbank, and TeliaSonera.
Utilizing Immersive Interactive Rich Media Platforms for Advanced Leadership Learning,” 4th Annual ECLF Conference, The Future of Leadership and Leadership Learning, July 2-4, Madrid, Spain (hosted by Santander Group).
Game Hostile Environments,” Serious Games on the Move Conference (June 23-24, 2008: Cambridge, United Kingdom).
A Social Network Platform for Vocational Learning in the ITM Worldwide Network,” (with Thierry Nabeth and Nicolas Maisonneuve), IST Africa 2008, Windhoek, Namibia, May 7-9, 2008.
 
2007
  • Interviews:
"Enabling business flexibility – All change" - interview done by Clint Witchalls on June 20, 2007, for the Economist Intelligence Unit.
  • Conference presentations / working papers / reports:
"Developing change management competencies using simulation games" (guest speaker) conference/ workshop organized by ALBA Graduate Business School, January 31st, 2008 at Divani Apollon Palace in Vouliagmeni.

"IT-Enhanced Experiential Adventures in People Dynamics" IS Forum Seminar Series of the Cambridge Judge Business School, February 2007.

"Training in Action - Innovate to Compete" conference held in Sestri Levante, Italy (hosted by Giunti Labs), June, 2007.
Increasing user value through professional identity profiles, profile-based connection agents and games” (with Katrina Maxwell and Bernard Sereno), HCSIT Summit - ePortfolio International Conference 16-19 October 2007 Maastricht, The Netherlands.

"Launch of ITM Worldwide," INSEAD, October 26, 2007.

"Making Sense 2007”, Aastroem Munier BBN, Stockholm, Sweden, September 27, 2007,  and Video presentation.
 
2006
  • Journal articles / books & book chapters :
Coopetition,” (with Claudia Loebbecke), Encyclopedia of Knowledge Management, Ed. David G. Schwartz, Bar-Ilan University, Israel, pp. 58-66, Idea Group Inc., 2006.
"L2C: Designing simulation-based learning experiences for collaboration competencies development," in: The next generation. Research Proceedings of the 13th Association for Learning Technology Conference (ALT-C 2006), eds D. Whitelock and S. Wheeler, pages 31-40, Oxford: Association for Learning Technology.
  • Conference presentations / working papers / reports:

"The L2C Project: Learning to Collaborate through advanced SmallWorld Simulations" (with Thierry Nabeth), ECTEL 2006, First European Technology Enhanced Learning Conference, 1-4 October 2006, Crete, Greece.

"L2C: Designing Simulation-based Learning Experiences for Collaboration Competencies Development," ALT-C 2006, 13th International Conference of the Association for Learning Technology, 5-7 September 2006, Edinburgh, Scotland.
"Developing Change and Innovation Management Competencies in Rural & Urban Communities: A Social Simulation-Centered Approach," ICICTE 2006, International Conference on Information and Communication Technologies in Education, 6-8 July 2006, Rhodes, Greece.
"Enhancing Lifelong Competence Development and Management Systems with Social Network-based Concepts and Tools" (with Alicia Cheak and P. Sleop), 6th IEEE International Conference on Advanced Learning Technologies (ICALT 2006), 5-7 July 2006, Kerkrade, The Netherlands.

Designing SmallWorld Simulations: Experiences and Developments,” 6th IEEE International Conference on Advanced Learning Technologies (ICALT 2006), 5-7 July 2006, Kerkrade, The Netherlands.

"Enhancing Social Navigation and Knowledge Exchange within Lifelong Competence Development and Management Systems" (with Alicia Cheak and P. Sleop), Proceedings Workshop Learning Networks for Lifelong Competence Development, Sofia, Bulgaria, 30-31, 2006.
"EduChallenge Learning Scenarios: Designing and Evaluating Learning Scenarios with a Team-Based Simulation on Change Management in Higher Education" (with I. Schönwald, E. Dieter and S. Seufert), SCIL-Universität St Gallen, SCIL Report 8, January 2006.
 
2005
  • Journal articles / books & book chapters :
"Le défi du changement : stimuler les compétences, simuler la complexité," , Revue Ressources Humaines & Management, No. 16, pp. 8-10, January 2005, (pdf, via INSEAD library).

"Learning-by-Playing:  Bridging the Knowing-Doing Gap in Urban Communities," Intellectual Capital for Communities, Elsevier, 2005, Chapter 18, pp. 299-316, (pdf, via INSEAD library).

"La formazione contestuale" (with Ruggero Cesaria and Umberto Totti), Sviluppo & Organizzazione No. 211, September/October 2005, (pdf, via INSEAD library).
"Designing Innovation Games for Community-based Learning and Knowledge Exchange," International Journal of Knowledge and Learning, vol. 1, Issue 3, 2005, (pdf, via INSEAD library).

InCA: a Cognitive Multi-Agents Architecture for Designing Intelligent & Adaptive Learning Systems" (with Thierry Nabeth, Liana Razmerita and Claudia Roda), A special issue of ComSIS journal, vol. 3, No. 2., December 2005, (pdf, via INSEAD library).

"Change Process and Resistance to Change in Business Organizations in China" (with Shuming Zhao, Huifang Yang, Philippe Leliaert, and Leo Van Geffen), European Journal of Scientific Research, vol. 3, No. 2, 2005.
  • Press articles:
"Changing Chinese Firms: Overcoming Resistance," (with Shuming Zhao, Huifang Yang, Philippe Leliaert, and Leo Van Geffen), INSEAD Quarterly, No.11, July-September 2005.
  • Conference presentations / working papers / reports:
Learning to Manage Innovation and Change through Organizational and People Dynamics Simulations,” Proceedings of the International Simulation & Gaming Association Conference (ISAGA 05), Atlanta, USA.
"Behind EduChallenge: An Overview of Models Underlying the Dynamics of a Simulation on Change Management in Higher Education" (with I. Schönwald, D. Euler, and S. Seufert), SCIL-Universität St Gallen, SCIL Report 7, December 2005.
 
2004
  • Conference presentations / working papers / reports:
"Change and Innovation Management in IS/IT: A Simulation Approach," (with Federico Rajola), ECIS 2004 Proceedings.
"Behind the EIS Simulation," CALT report, 2004.
Integrating Context in e-Learning systems Design,” (with Thierry Nabeth and R. Balakrishnan), Proceedings of the IEEE International Conference on Advanced Learning Technologies (ICALT 2004), Joensuu, Finland, pp. 7355-359, (pdf, via INSEAD library).
"INCA: An Intelligent Cognitive Agent-Based Framework for Adaptive and Interactive Learning" (with Thierry Nabeth and C. Roda), Proceedings of the IEEE International Conference on Cognition and Exploratory Learning in Digital Age (IADIS CELDA 2004).
Embedding 2D Standalone Educational simulation Games in 3D Multi-Users Environments: The Case of C-VIBE” (with Thierry Nabeth), Proceedings of the IEEE International Conference on Advanced Learning Technologies (ICALT 2004), Joensuu, Finland, pp. 711-713, (pdf, via INSEAD library).
"Designing Effective Virtual Communities Environments:  The ICDT Platform," CALT Report 10-2004.
 
2003
  • Journal articles / books & book chapters :

"Guest Editors’ Introduction:: Understanding Learning Networks. Part 1" (with Michael Gibbert and Katerina Nicolopoulou), European Management Journal, vol. 21, No. 5, pages 559-562, October 2003.

Enhancing Knowledge Management Systems with Cognitive Agents,” (with Thierry Nabeth and C. Roda), Systèmes d'Information & Management, vol. 8, No. 2, June, 2003, pp. 69-91, (pdf, via INSEAD library).
Using conversational agents to support the adoption of knowledge sharing practices” (with T. Nabeth, L. Razmerita, and C. Roda), Interacting with Computers, Special Issue on Community-Based Systems, vol. 15, Issue 1, January 2003, pp. 57-89, (pdf, via INSEAD library).
  • Conference presentations / working papers / reports:

“On the role of user models and user modeling in Knowledge Management Systems” (with L. Razmerita and T. Nabeth), Proceedings of the 10th International Conference on Human-Computer Interaction, Crete, Greece, June 2003, vol. 2, pp. 450-456.

“Ontology based user modeling for Knowledge Management Systems,” (with L. and A. Maedche), Proceedings of the 9th International Conference on User Modeling, Pittsburgh, USA, Springer-Verlag, 2003 pp. 213-217.

Open Source Platforms Under Co-opetition: A Comparative Analysis of SourceForge and 'CodeX' (Xerox) as Two 'Co-opetitive Learning and Knowledge Exchange Networks'(CoLKENs)” (with Claudia Loebbecke), Proceedings of the Eleventh European Conference on Information Systems (ECIS 2003), Naples, Italy, June 19-21, 2003.

“Investigating Competitive Learning and Knowledge Exchange Networks (CoLKENs) as Emerging Concept in Management Literature and Practice” (with Claudia Loebbecke), Proceedings of the Fourth European Conference on Organizational Knowledge, Learning, and Capabilities (OKLC 2003), Barcelona, Spain, April 13-14, 2003.

The ICDT Platform: An Overview,” CALT Report, September 2003.

User Manual for C-VIBE (3D Version of the EIS Simulation,” (with M. Kostomaj and T. Nabeth), CALT Report, January 2003.

“Managing Open Source Software (OSS) Communities between Cooperation and Competition” (with Claudia Loebbecke), INSEAD Working Paper, October 2003.

“Learning and Networking in a Virtual World,” Swedish Trade Council Conference, Stockholm, Sweden, 17 November 2003.
“Knowledge and Innovation,” SMS 23rd Annual International Conference, Baltimore, USA, November 9-12, 2003.
“The three key challenges in initiating, managing, and sustaining Regional Learning Networks,” (Invited Presentation) SMS 23rd Annual International Conference, Baltimore, USA, November 9-12, 2003 (with Michael Gibbert).

“eLearning: 1: Issues & Case Studies,” eChallenges (E-2003) Conference, Bologna, Italy, October 22-24, 2003.

“Learning Networks and Advanced Simulations: Research and Application Perspectives,” (Invited Presentation), TTE@40 Partners Meeting, INSEAD, Fontainebleau, France, October 17, 2003.
“Understanding Resistance to Innovation in Learning Networks: A Simulation Approach” (with Michael Gibbert), TTE@40 Partners Meeting, INSEAD, Fontainebleau, France, October 17, 2003.

“Transformer et développer l’entreprise et les territoires par les connaissances : au-delà d’une stratégie, une nécessité, ” KM Forum, Palais des Congrès, Paris, France, October 6-8, 2003.

“Intelligent Agents as Learning and Change Catalysts: The Impact of Socio-Cognitive Engineering on Decision-Making, Knowledge Management and Education,” SCEF-2003: First International Workshop on Socio-Cognitive Engineering Foundations, Rome, Italy, September 30-October 1, 2003.

“Virtual Learning Platforms,” TRAM - European Trade Management Transnational Meeting, INSEAD, Fontainebleau, France, September 20, 2003.

“Learning in Networks,” Seminar of the European Institute for the Knowledge Economy (EIKE), Poitiers, France, June 26, 2003.

“E-Learning,” 11th European Conference on Information Systems (ECIS 2003), Naples, Italy, June 16-21, 2003.
“Dynamics of KM, Learning and Innovation Environments,” Antwerp University E-Business Chair, Antwerp, Belgium, March 26, 2003.
“Leadership in the Knowledge Society: What is Really new in the New Economy?” Cambridge IS Forum – UKAIS Joint Research Seminar Series, Judge Institute of Management Studies (JMIS), Cambridge, UK, February 6, 2003.
“Open Source Communities Reflecting Co-opetitive Learning and Knowledge Exchange Networks” (with Claudia Loebbecke), INSEAD Working Paper, November 2003.
"Business Navigator:  The Next Generation of Management Development Tools,"
 
2002
  • Conference presentations / working papers / reports:

“Collaboration, Governance, and Technology in Inter-Organizational Learning Networks: Evidence from a Cross-Case Analysis” (with M. Gibbert and K. Nicolopoulou), Proceedings of 4th Triple Helix Conference, Copenhagen, Denmark, November 6-9, 2002.

Towards Personalized, Socially Aware and Active Knowledge Management Systems” (with Thierry Nabeth and C. Roda), Brian Stanford-Smith, Enrica Chiozza and Mireille Edin (eds.), Proceedings of E-business and E-work - Challenges and Achievements in E-business and E-work, Volume 2, IOS Press, Amsterdam 2002, pp. 884-891, (pdf, via INSEAD library).
“CoP Workshop (Value Creation with Communities of Practice),” Workshop, INSEAD, Fontainebleau, France, December 18-19, 2002 (organized with CALT & CIFS).
“Towards Personalized, Socially Aware and Active Knowledge Management Systems,” eBusiness and eWork Conference (E-2002) Conference, Prague, Czech Republic, October 16-18, 2002.

“KM: The Change Management Challenge,” Knowledge Management Workshop, INSEAD, Fontainebleau, France, July 26, 2002 (with RISE Research Centre)

“Using conversational agents to support the adoption of knowledge sharing practices,” 12th EncKompass Research Workshop (with Université Paris-Dauphine), Paris, France, June 28-29, 2002 (also co-hosted this workshop).
“L'entrepreneur dans un monde virtuel, ” Expo Nationale Suisse, Yverdon-les-Bains, Switzerland, June 13, 2002.
E-Camp, at EC Brussels, May 16, 2002.
“Leadership in the Knowledge Society,” Strategic Planning Society Seminar, London, UK, April 8, 2002.
“Virtual Learning Platform and Collaborative Learning,” ETM - European Trade Management Forum, INSEAD, Fontainebleau, France, March 12-13, 2002.
"CALT, Director's Research & Development Report," May 2002.
 
2001
  • Journal articles / books & book chapters :
Designing Virtual Communities to Support E-Commerce Adoption” (with Thierry Nabeth and Brian Subirana), Brian Stanford-Smith and Enrica Chiozza (eds.), E-work and E-commerce: Novel Solutions and practices for a global networked economy, vol. 2, IOS Press, Amsterdam 2001.

"Getting to 'yes' with the business management plan" (with Joe Tabet), in:  Mastering management 2.0: your single-source guide to becoming a master of management (Ed., James Pickford), Financial Times Ltd, Pearson Education, 2001, chapter 2, p.33.

  • Conference presentations / working papers / reports:

C-VIBE: a virtual interactive business environment addressing change management learning” (with Thierry Nabeth), Toshio Okamoto, Roger Hartley, Kinshuk, John P. Klus, Advanced Learning Technologies, Issues, Achievement, and Challenges, Madison, Wisconsin, 6-8 August 2001, IEE Computer Society Press, p. 174-177.

K-InCA: Using Artificial Agents to Help People Learn and Adopt New Behaviors” (with Thierry Nabeth, L. Razmerita and C. Roda), Proceedings of ICALT 2001, August 6-8, 2001, Madison, WI, USA.

Conversational Agents for Advanced Learning: Applications and Research” (with C. Roda, and Thierry Nabeth), Proceedings of BotShow 2001, June 27, 2001, Paris, France.
Towards personalized, socially aware and active e-learning systems: illustrated with the agent-based system K-InCA” (with C. Roda, and Thierry Nabeth), CALT White Paper, November 2001.
“Virtual Learning Communities: From E-Learning to C-Learning," 28th International Small Business Congress, Stockholm, Sweden, September 17, 2001.
“C-VIBE: A Virtual Interactive Business Environment addressing Change Management Learning,” and “K-InCA: Using Artificial Agents to Help People Learn and Adopt New Behaviors,” IEEE International Conference on Advanced Learning Technologies (I-CALT 2001), Madison, Wisconsin, USA, August 6-8, 2001.
“New technology and learning,” 20th EAPM European Congress & Exhibition on Human Resources Management, Geneva, Switzerland, June 27, 2001.
“Conversational Agents for Advanced Learning: Applications and Research,” Bot Show 2001, Paris, France, June 14, 2001.
“Nouvelle économie : Cyber Entrepreneurs,” Conference, Marrakesh, Morocco, May 31, 2001.
“B2B Workshop (2nd Virtual Product Development Workshop),” Workshop, INSEAD, Fontainebleau, France, May 17, 2001 (with CALT).
“E-Learning Experience Programme,” Workshop, INSEAD, Fontainebleau, France, April 23-24, 2001 (with CALT & EFMD).
“The New Economy and Cyber Entrepreneurship: Innovation in the Information Age,” IT Executive Forum 2001, Helsinki, Finland, February 28, 2001.
“eBusiness Challenges Workshop (1st Virtual Product Development Workshop),” Workshop, INSEAD, Fontainebleau, France, February 8-9, 2001 (with CALT).
Matching Competencies to Enhance Organizational Knowledge Sharing: An Intelligent Agents Approach” (with Thierry Nabeth and C. Roda), Proceedings of 7th International Netties Conference, September 2001, Fribourg, Switzerland.

Presentation of the “Centre for Advanced Learning Technologies (CALT) of the European Institute of Business Administration (INSEAD),” (with Thierry Nabeth L. Razmerita and C. Roda), Proceedings of the IHM-HCI 2001 Conference, September 2001, Lille France, pp. 87-88, volume 2.

“C-VIBE: A Virtual Interactive Business Environment addressing Change Management Learning” (with Thierry Nabeth), Proceedings of ICALT 2001, August 6-8, 2001, Madison, WI, USA.
 
2000
  • Press articles:

Getting to ‘Yes’ with the Business Plan” (with J. Tabet), Mastering Management, The Financial Times, December 4, 2000, (pdf, via INSEAD library).

  • Conference presentations / working papers / reports:
“The Secret of Companies Built to Last,” Futuract World Business Forum 2000, Paris, France, December 19-20, 2000.
“Designing Mature Internet Strategies,” International Financial Services Conference, Brussels, Belgium, October 11, 2000.
“Nouvelle Economie et CyberEntrepreneurship,” Congrès 2000 de l’Ordre des Experts-Comptables et de la Compagnie Nationale des Commissaires aux Comptes, Palais des Congrès, Paris, France, September 28, 2000.
“How to get deep customer relationships in a digital world,” Strategic E-Commerce Day on Customer Relationship on the Net, Zürich, Switzerland, May 17, 2000.
“Internet – le commerce électronique,” Partners Conference, INSEAD, Fontainebleau, France, May 11, 2000.
“Knowledge Management,” Conference on Knowledge Management in the Public Sector, Ministry of Finance, Copenhagen, Denmark, March 14, 2000.
“Competing in the Information Age,” Antwerp University E-Business Chair, Antwerp, Belgium, February 15, 2000.
 
1999
  • Conference presentations / working papers / reports:

A Conceptual Framework for Assessing Development Programmes for Change Agents,” (with J.E.M. Atherton), Proceedings of ECIS Conference, Copenhagen, June 1999.

“Regards sur le futur : journée d’un entrepreneur ; défis pour l’entrepreneur,” Convention APM 1999, Poitiers, France, November 19, 1999.
“Learning in the Information Age: Research and Experiences,” 9th Annual BIT Conference 1999, Manchester, U.K., November 3-4, 1999.
“Learning and Knowledge Management in the Digital Millennium,” Seminar on Learning and Knowledge Management in the Digital Millennium, Stockholm, Sweden, October 22, 1999.

“Managing the Third Millennium: Learning and Knowledge Management in the Digital Age,” Annual EFMD Conference (Building new connections: preparing managers for a different world), Edinburgh, U.K., June 27-29, 1999.

“Strategic Implications of the Internet and Electronic Commerce,” HEC Executive Forum, Jouy-en-Josas, France, June 10, 1999.
 
1998
  • Journal articles / books & book chapters :

Case-Based Decision Support” (with Soumitra Dutta), Communications of the ACM, May 1998, vol. 41, No. 5, pp. 157-165, (pdf, via INSEAD library).

Understanding Organizational Dynamics of IT-Enabled Change: A Multimedia Simulation Approach” (with Jean-François Manzoni), Journal of Management Information Systems, 14, 3, Winter 1997-1998, pp. 109-140, (pdf, via INSEAD library).
  • Press articles:
Towards the high-tech, high-touch website,” Mastering Marketing, The Financial Times, November 9, 1998, (pdf, via INSEAD library).
  • Conference presentations / working papers / reports:
“Knowledge Management: beyond the ‘Hype’,” EBC Conference on Knowledge Management, Copenhagen, Denmark, September 9-10, 1998.
“Communautés Virtuelles d'Apprentissage, ” Workshop, Le Préau, Paris, France, July 3, 1998.
“Understanding Organizational Dynamics of IT-Enabled Change: A Multimedia Simulation Approach,” 9th Annual Meeting of the EURO DSS Group, Granada, Spain, May 21-24, 1998.
“Learning Technologies: A European Perspective,” “Beyond the Web: Designing Learning Environments in Virtual Worlds,” and “Multimedia Simulations for Teaching Change Management and Overcoming Resistance to IT/IS in Organizations,” 31st Hawaii International Conference on System Sciences, HICSS’98, Hawaii, USA, January 7, 1998.
“Technology for Synchronous Learning,” 31st Hawaii International Conference on System Sciences, HICSS’98, Hawaii, USA, January 6, 1998. (with Jay Nunamaker and Robert Briggs).
 
1997
  • Journal articles / books & book chapters :

Designing Mature Internet Strategies: The ICDT Model,” European Management Journal, 15, 4, 1997, pp. 361-369, (pdf, via INSEAD library).

Leveraging Emerging Technologies in Management Education: Research and Experiences” (with Thierry Nabeth), European Management Journal, 15, 3, 1997, pp. 275-285, (pdf, via INSEAD library).

An Agent-Centered Framework for the Analysis and Diagnosis of Organizational Groupware Platforms,” in Design of Computing Systems: Cognitive Considerations, G. Salvendy et al. (eds.), Elsevier, 1997, pp. 289-292, (pdf, via INSEAD library). 

This article previously appeared in: Proceedings of the 7th International Conference on Human-Computer Interaction, 1997, pp. 655 - 664.

"EIS Simulation Trainer Manual," INSEAD, 1997.
Catching Customers on the Web” (with J.-L. Barsoux), Mastering Enterprise, Part 4: Getting Started, pp. 135-140, The Financial Times Pitman Publishing, 1997.
Developing Mature Internet Strategies: Insights from the Banking Sector” (with Jens Meyer), Information Systems Management, 14, 3, 1997, pp. 37-43, (pdf, via INSEAD library).
  • Press articles:
“Catching the customers on the Web” (with J.-L. Barsoux), The Financial Times, January 20, 1997, (pdf, via INSEAD library).
  • Conference presentations / working papers / reports:
The ICDT Model: Towards a Taxonomy of Internet-related Business Strategies,” 97/12, INSEAD/CALT Working Paper 5, (pdf, via INSEAD library).
“Understanding Organizational Implications of Change Processes: A Multimedia Simulation Approach,” (with Jean-François Manzoni), 30th Hawaii International Conference on System Sciences, HICSS’97, Hawaii, January 7-10, 1997.

“Change Management Workshop,” Workshop, INSEAD, Fontainebleau, France, March 7, 1997.

“Leveraging Multimedia and Groupware in Business” (with Tawfik Jelassi), IFORS-SPC2 Conference, Bruges, Belgium, March 24, 1997.
“Customization or Sophistication? Towards mature Internet business strategies,” Perspective Europe: Customer-Driven Management Conference, Paris, April 17, 1997.

“Selection Criteria for Selling Products Online - what, how, why and how much?” Business On-Line 97 Symposium, London, UK, April 28-30, 1997.

“CyberBusiness: From Tinkering to Maturity,” Annual Conference of the Spanish Direct Marketing Association (AEMD), Barcelona, Spain, May 28, 1997.

“Virtual Learning Spaces: Design & Experiences,” AACSB/EFMD New Learning Technologies Workshop, Boston, USA , May 29-31, 1997.

“From Tinkering to Maturity: From Multimedia Cases to Advanced Business Simulations,” AACSB/EFMD New Learning Technologies Workshop, Boston, USA, May 29-31, 1997.

“The World-Class Internet Workshop,” CALT & IESE Workshop, INSEAD, Fontainebleau, France, June 19-20, 1997.

“The Strategic Implications of the Internet,” Proceedings of the 5th European Conference on Information Systems, Volume III, 1997, pp. 1163-1173.
“The Strategic Implications of the Internet: An Agent-Based Framework,” 5th European Conference on Information Systems (ECIS 97), Cork, Ireland, June 19-21, 1997.

“An Agent-centered Framework for the Analysis and Diagnosis of Organizational Groupware Platforms,” HCI‘97 Conference, San Francisco, USA, August 24-29, 1997.

“IT Strategies in the Information Age: From Tinkering to Maturity” (with Pankaj Ghemawat, HBS and Ben Bensaou, INSEAD), Business Strategy 1997 Conference, Tokyo, Japan, September 18-19, 1997.

“Internet Strategies: European Experiences and Best Practices,” Association of North-Italian CEOs (Assolombarda), Milan, Italy, October 24, 1997.

“Interactive Digital Entertainment: Interactive Movies and beyond” (with A. Giffin), CALT Report, January 1997.
Intranets: The Backbone of Corporate Market Spaces” (with Nicholas Leck), CALT Report, June 1997.
“CIIA Virtual Learning & Knowledge Platform,” CALT Report, July 1997.
Understanding Organizational Implications of Change Processes: A Multimedia Simulation Approach” (with Jean François Manzoni), Proceedings of the Thirtieth Annual Hawaii International Conference on Systems Sciences, vol. II, IEEE Computer Society Press, 1997, pp. 655-664.
 
1996
  • Journal articles / books & book chapters :
"EIS Simulation User Manual," INSEAD, (English Version) 1995-1997, (Italian Version) 1997, (French Version), 1996.
"A High-Tech Spin on Organizational Learning” (with Jean-François Manzoni), Chief Executive, April 1996, pp. 66-67, (pdf, via INSEAD library).
  • Press articles:

“Bosses must learn to surf” (with J.-L. Barsoux), The Financial Times, November 15, 1996.

  • Conference presentations / working papers / reports:
“LeapNet: A groupware-based Learning Experience” (with Jean-François Manzoni, and P. Wagenaar), CALT Report, April 1996.
Business Implications of Multimedia: The Case of Spain” (with A. Lozano), 96/10, INSEAD/CALT Working Paper 2.
Technology-Enhanced Management Education: Conceptual Framework and Experiences with Advanced Telecom-Computer Integrated Technology” (with Thierry Nabeth), 96/36, INSEAD/CALT Working Paper 3.
“Leveraging Advanced Technologies for Learning,” 4th European Conference on Information Systems (ECIS 96), Lisbon, Portugal, July 4, 1996.

“Advanced Learning Technologies: Research and Practice,” Workshops, SDA Bocconi University, Milan, Italy, May 30-31 and October 21-22, 1996.

“Competing in the Information Age: Groupware, Multimedia & Electronic Commerce,” ITiMA Conference, Malmo, Sweden, April 16, 1996.
“Competing in the Information Age,” European Direct Marketing Association (EDMA) Conference, Brussels, Belgium, April 11, 1996.

“Leveraging Groupware and Internet for Learning,” European Community-LILIS Conference, Genova, Italy, March 25, 1996.

“The Impact of Technology on Teaching and Learning,” European Foundation for Management Development (EFMD) Deans and Directors 1996 Annual Meeting, Amsterdam, Netherlands, January 12, 1996.
 
1995
  • Journal articles / books & book chapters :

“Business navigator: the next generation of management development tools” (with Yves Doz, and J.E.M. Atherton, Focus, No. 1, pp. 24-31, 1995.

  • Conference presentations / working papers / reports:
Le multimédia au service de l’enseignement de la gestion, l’exemple de l’INSEAD,” Les Annales de l’Ecole de Paris, vol. II, pp. 285-292, 1995 (in French).
"Groupware in Education” (with P. Wagenaar), CALT Report, February 1995.
“Competing in the Information Age,” Annual Conference of the International Association of Scientific, Technical and Medical Publishers (STM), London, UK, December 8, 1995.
“Learning Technologies for Management Education,” Workshop for the Faculty of Hernstein International Management Institute, Vienna, November 14, 1995.
“Who manages information? Experiences and Trends,” Annual Conference of the European Association of Information Services (Eusidic), Amsterdam, Netherlands, October 18, 1995.
“Technology as Driver of Change - What Does the Future Hold?” and “Technology as an Enabler - A Hands-on Experience of How IT Can Leverage Learning,” 1995 EFMD Annual Conference “Management Development: Creating the Future,” Athens, Greece, June 17, 1995.
“Information Superhighways: Emerging Technologies and their Impact on Society, Firms and Management,” 6th Annual Conference of the Greek Association of CEOs, Athens, Greece, June 13, 1995 (with Spyros Makridakis).
“Information Superhighways: Business Challenges and Opportunities,” Euroforum Spanish CEO Meeting, El Escorial, Spain, May 13, 1995.
 
1994
  • Journal articles / books & book chapters :

DSS Research and Practice in Perspective” (with T. Jelassi), Decision Support Systems: The International Journal, 12, 1994, pp. 267-275.

  • Press articles:
"Multimedia comes to the business school," Financial Times, December 21, 1994, (pdf, via INSEAD library).
  • Conference presentations / working papers / reports:

“New technologies and Advances in Case Teaching,” EFMD Workshop, Sheffield, UK, September 9, 1994.

“Business Navigator: The next generation of Management Development Tools,” 3rd Conference of the International Research Network for Training and Development, Milan, June 23-25, 1994.
 
1993
  • Journal articles / books & book chapters :

Computers that criticize you: Stimulus-based Decision Support Systems,” Interfaces, 23, 3, 1993, pp. 3-16.

  • Conference presentations / working papers / reports:
Business Navigator: The Next Generation of Management Development Tools” (with Yves Doz and J. Atherton), 93/37, INSEAD/CALT Working Paper 1.
 
1992
  • Journal articles / books & book chapters :

Stimulus Agents: An alternative Framework for Computer-aided Decision Making,” DSS-92 Transactions, M. Silver (ed.), The Institute of Management Sciences, 1992, pp. 81-92.

Integrating Case-Based Reasoning in Multi-Criteria Decision Support Systems” (with Soumitra Dutta), Decision Support Systems: Experiences and Expectations, T. Jelassi et al. (eds.), Elsevier, North-Holland, 1992, pp. 133-150.
Supporting Multicriteria Decision Making: New Perspectives and Systems,” Executive Information Systems and Decision Support, C. Holtham (ed.), Chapman & Hall, 1992, pp. 125-141.
  • Conference presentations / working papers / reports:
“Stimulus Agents: New Research Directions in Computer-aided Decision Making,” London School of Economics, London, November 20, 1992.
“Supporting Decision Framing through Multiple Representations” (with Anil Gaba), ORSA/TIMS Conference, San Francisco, November 1992.

“The Conversational Framework for Decision Support (CFDS),” Université de Paris Dauphine, Paris, June 18, 1992.

“Integrating Case-based Reasoning in Multicriteria DSS” (with Soumitra Dutta), IFIP 8.3 Conference, Fontainebleau, June 1992.

“Stimulus Agents: An alternative Framework for Computer-aided Decision Making,” DSS-92 Conference, Chicago, June 10, 1992.
 
1991
  • Journal articles / books & book chapters :

Designing Humanized Systems for Multiple Criteria Decision Making,” Human Systems Management, 10, 3, 1991, pp. 221-232.

Modeling by Example: A Link between Users, Models and Methods in DSS,” European Journal of Operational Research, 55, 1991, pp. 293-305.
Triple C:  Visual Interaction for Individual and Group Decision Support,” Computer Supported Cooperative Work: The Multimedia and Networking Paradigm, Unicom, Uxbridge, UK, 1991, pp. 101-109.
Triple C: A Visual Interactive MCDSS,” Software-Ergonomie '91, M. Rauterberg and E. Ulich (eds.), IfAP, 1991, pp. 5-16
  • Conference presentations / working papers / reports:
“Learning-versus Solving-oriented Decision Support,” University of Geneva, Geneva, November 14, 1991.
“Supporting Multicriteria Decision Making: New Research Perspectives,” Université de Paris Dauphine, Paris, November 12, 1991.
“Human-Computer Interaction Design in Collaborative DSS,” ORSA/TIMS Conference, Anaheim, CA, November 1991.

“Visual Interaction for Individual and Group Decision Support,” Brunel University Conference Centre, London, July 16, 1991.

“Visual Interaction: A step towards Humanized Decision Support Systems,” IFORS-SPC1 Conference, Bruges, March 27, 1991.
“Decision Support Systems: Research and Practice” (with Tawfik Jelassi), IFORS-SPC1 Conference, Bruges, March 26, 1991.
 
1990
  • Journal articles / books & book chapters :

Intelligent Decision Support Systems: A Visual Interactive Approach” (with H.-J. Lüthi), Interfaces, 20, 6, 1990, pp. 17-28.

Visual Interactive Modelling & Intelligent DSS: Putting Theory into Practice” (with H.-J. Lüthi), DSS-90 Transactions, L. Volonino (ed.), The Institute of Management Sciences, 1990, pp. 78-89.
"Visual Decisions with Triple C," User Manual, 1990.

A Context-Oriented Approach for Decision Support” (with M. Arnoldi, H.-J. Lüthi and D. Ackermann), Lecture Notes in Computer Science, vol. 439, Springer-Verlag, 1990, pp. 137-148.

  • Conference presentations / working papers / reports:
“Supporting Multicriteria Decision Making: New Perspectives and Systems,” Proceedings of the First International Society of Decision Support Systems Conference, Austin, TX, 1990, pp. 521-535.
Triple C: A Visual Interactive MCDSS,” INSEAD working paper, 1990.
Software-Ergonomie '91, M. Rauterberg and E. Ulich (eds.), IfAP, 1991, pp. 5-16
1989
  • Journal articles / books & book chapters :
"Modeling by Example: Neue Wege zur Entscheidungsunterstützung mittels interaktiver Modellierung," Diss. ETH Nr. 8864, Juris Verlag, 1989 (in German).
“Entwicklung entscheidungsunterstützender Systeme: Das Beispiel Tolomeo” (with H.-J. Lüthi), OUTPUT, 12, 1989, pp. 29-35 (in German).
Share this page
         
Quick links


Faculty & Research main site